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Privacy Policy
Ongwediva Medipark Privacy Policy
We are mindful of the use and sharing of your personal information, and we appreciate your trust in us to do so carefully and sensibly. This privacy policy outlines how Ongwediva Medipark collects and uses the personal information we collect from you when you use our website
By using our services through the website, you are consenting to the practices described in this Privacy policy
Usage Policies Topics:
- What Personal Information About Customers Does Ongwediva Medipark Collect?
- How does Ongwediva Medipark collect your information?
- For what purpose does Ongwediva Medipark use your personal information?
- How secure is your information?
- What are cookies?
- How do we use cookies?
- What are your data protection rights?
- Changes to our privacy policy
- How to contact us
What Personal Information About Customers Does Ongwediva Medipark Collect?
We may collect the following information:
- Name
- Contact information including address, phone number and email address
- Demographic information such as age, gender, location etc..
- Information relevant to customer enquiries e.g. illness, diagnostics, appointments etc.
How does ongwediva medipark collect your information?
We may collect your personal information through the following:
- Live chat window
- Appointment form on the website
- Contact us form on the website
- Customer survey or provide feedback on any of our message boards or via email
For what purpose does ongwediva medipark use your personal information?
We may use your personal information for the following reasons:
- We use your personal information to communicate with you in relation to Ongwediva Medipark services via different channels e.g., by phone, email, chat.
- Internal record keeping.
- Use the information to continually improve the quality of our services.
- Improve the website speed and customize it according to your interest.
- To fulfill your online service requests e.g. online booking requests and other enquiries.
What choices do I have about my personal information?
Ongwediva Medipark would like to make sure that you are fully aware of all your data protection rights. Thus, every user is entitled to the following:
The right to access – You have the right to request Ongwediva Medipark for copies of your personal data. However, we may charge you s small fee for this service depending on the type of data you want and how you want it.
The right to rectification – You have the right to request that Ongwediva Medipark correct any information you believe is inaccurate. You also have the right to request Ongwediva Medipark to complete information you believe is incomplete.
The right to limit collected data – You may choose not to provide certain information, but then you might not be able to take advantage of many of the Ongwediva Medipark services.
The right to restrict processing – You have the right to object to Ongwediva Medipark’s processing of your personal information, under certain conditions.
The right to erase –You have the right to request Ongwediva Medipark to erase your personal information, under certain conditions.
The right to data portability – You have the right to request that Ongwediva Medipark transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@ongwediva-medipark.com or
Call us at: +264 65 232 911
Privacy & Security
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies.
For further information, visit allaboutcookies.org
How do we use cookies?
Ongwediva medipark uses cookies in a range of ways to improve your experience on our website, including but not limited to:
- Keeping track of your specified preferences.
- Delivering content, including ads, relevant to your interests on Ongwediva Medipark site.
- Reporting. This allows us to measure and analyze the performance of our services.
Changes to our privacy policy
Ongwediva Medipark keeps its policy under regular review and places any updates on this web page. This privacy policy was last updated on 13th July 2020.
How to contact us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise any of your data protection rights, please do not hesitate to contact us. Email us at info@ongwediva-medipark.com
Call us: +264 65 232 911
Note: We do not sell, share or rent your personal information to third parties unless we have your permission or required by law. We may use your personal details to give you promotional third-party details that we think you can find useful if you tell us you want this to happen.
We are a state-of-the-art private hospital that provides quality, accessible and affordable health care to the Northern regions and Namibian community as a whole.
INPATIENT VISITING HOURS
| Mon – Sun | 15:00 – 16:00 |
| Mon – Sun | 19:00 – 20:00 |